Customer Support
Reach out to us and one of our Customer Support Representatives will follow up with you. Or log into the app and Message Your Care Team.
Call Support
Need immediate support? Call our Customer Support Team, they’ll be happy to help.
Toll Free: (800) 997-6196
TTY: 711
Email Us
For media relations and other inquiries, please email us at one of the addresses below.
Media inquiries: press@includedhealth.com
Partnership inquiries: partnerships@includedhealth.com
Request a Demo
Doctor On Demand is now part of Included Health. Request a demo to learn more about how our solutions are helping employers, health plans, consultants and more.
- General Questions
- Doctor Notes & Medical Records
- Payment, Insurance & Billing
- Prescriptions & Pharmacy
- Troubleshooting
- Managing my Account
If you are experiencing a crisis or an emergency, please don't use this tool and dial 911 or go to your nearest emergency room. You may also access the free, 24-hour National Suicide Prevention Lifeline at 1-800-273-8255 (1-800-273-TALK).
Our Locations
With offices in Minneapolis and Washington D.C., our home office is located in the heart of innovation in San Francisco, CA.
Headquarters
One California Street
Suite 2300
San Francisco, CA 94111, USA
Phone
(800) 997-6196
TTY: 711
Email
support@doctorondemand.com
feedback@doctorondemand.com
press@doctorondemand.com